Attendance case notes, district-enabled course grades/credits, observations, and family-message drafts are education records when tied to identifiable students. Attend does not collect child-welfare reports, disability/IEP/504 or accommodation records, health records, or discipline records, including in notes and drafts. Staff follow child-welfare procedures outside the tool. Governance is designed to align with FERPA school-official workflows, COPPA school-consent structures where under-13 data is in scope, SDPC/NDPA expectations, and comparable state student privacy obligations.
Default retention windows are published in our Retention & Deletion Schedule. Before Attend handles real district data, we will apply an automated daily purge and district-configurable windows to every record class and verify complete erasure, export, audit, and legal-hold coverage. On contract termination or authorized LEA request, data is returned/exported if requested and deleted within 60 days, subject to the published backup and hold caveats. Records under legal hold are preserved until release; export is never blocked by a hold.
Before Attend handles real district data, we will route AI calls through a backend safety layer, minimize prompts, enforce restricted-note permissions in AI context and exports, and record provider, model, and purpose in append-only audit entries, never raw content. We use DPA/subprocessor terms with no-training and no-retention commitments where available. AI never makes student decisions, risk scores, predictions, or referrals.
Subprocessors needed to deliver Agenteach — currently hosting, staff service email (no family messages), AI processing, and district SIS/SSO integration, per our published Subprocessor List — are bound by DPAs or equivalent terms. We maintain a minimized subprocessor list, review vendor controls before use, and flow down privacy, security, deletion, confidentiality, and breach-response obligations.
District SIS and single sign-on connections are operated through Ednition's RosterStream platform, purpose-built K-12 rostering infrastructure. Ednition is SOC 2 Type 2 attested and ISO/IEC 27001:2022 certified, runs annual third-party penetration tests, encrypts data with TLS 1.2+ in transit and AES-256 at rest, hosts Agenteach's tenancy in US AWS regions, is a 1EdTech member and OneRoster 1.1/1.2 certified, and publishes its controls in real time at trust.ednition.com.
Through the district-approved connection, it processes roster/directory data, daily attendance and absence codes, guardian contacts where shared, and course grades/credits only when the district enables the counselor academic view. It never receives staff-created notes (including restricted notes), contact/home-visit logs, plans, meeting notes, draft messages/summaries, report worksheets, Agenteach audit trails, or AI requests/outputs.
Ednition is bound by its agreement with Agenteach to process only as instructed, use data only to provide the service, prohibit AI training, keep data confidential, delete it within 60 days of termination, and promptly notify Agenteach in writing of a breach or potential breach. Its Privacy Statement states no sale, advertising, or profiling. Full detail: Privacy Policy §7.